AI Meeting Intelligence Agent
AI Meeting Intelligence Agent That Turns Conversations Into Action
Transform meetings into structured, actionable insights with AI. Automatically capture summaries, decisions, action items, sentiment, and next steps, so nothing important gets lost.
AI-powered meeting summaries
Automatic action items & next steps
Works with Teams, Zoom, Slack & Google Meet
Capture key decisions automatically
Trusted by 12,100+ deployments from 172 countries
Meet the AI That Makes Every Meeting Matter
Powerful AI Capabilities for Every Meeting
Analyze meeting conversations
Generate concise meeting summaries
Identify key discussion points and decisions
Extract action items and next steps
Analyze sentiment and highlight important topics
Understand attendee participation and engagement
Everything Your Meetings Can Tell You Powered by AI
AI Meeting Summaries
Turn lengthy conversations into clear, actionable summaries that capture what happened, what matters, and what needs attention next.
Key Points & Decisions
Cut through the conversation noise with the key points, decisions, and critical takeaways your team needs to move forward.
Action Item Detection
Never lose track of commitments. Automatically capture tasks, owners, deadlines, and next steps mentioned during every meeting.
Sentiment Analysis
Understand the tone behind the conversation and uncover customer concerns, priorities, feedback, and signals that may need attention.
Topic Identification
See what drove the conversation. Identify the key topics, themes, and issues discussed so teams can focus on what matters most.
Attendee Insights
Understand how the conversation unfolded with insights into participation, speaking time, and engagement across every meeting.
Beyond AI Meeting Notes: Turn Conversations into Intelligence
AI meeting notes can document what happened during a meeting. Meeting intelligence goes further by analyzing the conversation and identifying meaningful insights such as decisions, actions, sentiment, important topics, follow-ups, and participant engagement.
Meeting intelligence:
Meeting intelligence:
Traditional meeting notes:
Meeting intelligence:
From Conversation to Action in Four Simple Steps
Connect Your Conversation
Start your meeting or discussion using your preferred communication platform.
Start meetings on your preferred platform
Connect across Microsoft Teams, Zoom, Google Meet, and Slack
Bring customer and internal discussions into one workflow
Capture conversations without changing how your team works
Capture What Matters
AI converts the conversation into clear, organized insights.
Capture the full conversation context
Surface important topics and discussion points
Identify customer concerns and key questions
Track commitments made during the meeting
Highlight follow-ups that need attention
Preserve critical details for future reference
Analyze With AI
The Meeting Intelligence Agent reviews the discussion and identifies the most important information.
Identify key decisions and meeting outcomes
Understand sentiment and conversation tone
Detect responsibilities and assigned ownership
Highlight important insights automatically
Analyze attendee participation and engagement
Recognize follow-up requirements and priorities
Turn Insights Into Action
AI converts the conversation into clear, organized insights.
Generate clear, concise meeting summaries
Organize key points into structured insights
Capture decisions and agreed outcomes
Convert discussions into actionable tasks
Assign clear owners and responsibilities
Surface next steps for faster follow-through
See How a Conversation Becomes Action
Conversation
Customer and support teams discuss the issue, possible causes, concerns, troubleshooting, and solutions.
Meeting Intelligence Agent
The AI Meeting Intelligence Agent analyzes the discussion to identify key details, context, and outcomes.
Structured Intelligence
Meeting insights are organized into summaries, decisions, concerns, actions, sentiment & next steps.
Action
Teams get clear context, assigned actions, and next steps so work can continue without replaying the meeting.
Meeting Intelligence, Right Where Your Team Works
Bring meeting intelligence into the collaboration environments where your conversations already happen.
Smarter AI for Your Most Important Business Use Cases
Turn Customer Conversations Into Resolution Insights
Turns support conversations into structured insights on issues, decisions, actions, and follow-ups, helping support teams resolve problems faster and stay aligned.
Conversation Summaries: Get a clear overview of every customer discussion.
Issues & Decisions : Capture problems, troubleshooting outcomes, and key decisions.
Action Items & Owners : Identify follow-ups, responsibilities, and next steps.
Customer Sentiment : Understand concerns, satisfaction, and conversation tone.
Turn Every Interview Into Smarter Hiring Insights
Turns interview conversations into structured candidate insights, capturing skills, feedback, strengths, and next steps to help hiring teams make clearer decisions.
Interview Summaries : Review the most important moments without replaying the interview.
Skills & Strengths : Surface candidate capabilities, experience, and relevant strengths.
Feedback & Evaluation : Capture interviewer observations and important discussion points.
Hiring Next Steps : Identify follow-ups, actions, and the next stage of the hiring process.
See Workforce Signals Before They Become Challenges
Turns workforce signals into structured insights on risks, trends, performance, and priorities, helping HR teams identify concerns early and take informed action.
Workforce Risk Signals : Identify areas that may require HR attention early.
Performance Trends : Surface meaningful patterns across employee performance.
Learning & Compliance : Spot development gaps and potential compliance concerns.
Engagement Insights : Understand workforce signals that can influence employee experience.
Turn One-on-One Conversations Into Meaningful Growth
Turns manager-employee conversations into structured insights on feedback, goals, achievements, challenges, and development, helping managers support continuous employee growth.
Performance Summaries : Capture the important context from every one-on-one.
Feedback & Recognition : Surface meaningful feedback, achievements, and recognition.
Goals & Development : Track objectives, growth opportunities, and development priorities.
Actions & Commitments : Keep agreed actions, owners, and follow-ups visible.
Turn Customer Conversations Into Revenue Opportunities
Turns customer conversations into structured insights on needs, priorities, buying signals, and opportunities, helping revenue teams strengthen relationships and drive growth.
Customer Insights : Capture goals, challenges, priorities, requirements, and key discussion points.
Revenue Opportunities : Surface buying signals, upsell potential, cross-sell opportunities, and growth areas.
Commitments & Follow-Ups : Track customer requests, agreed actions, owners, and next steps.
Relationship Intelligence : Understand customer sentiment, engagement trends, and account health signals.
AI That Understands Your Customers Before They Tell You
Turns customer health and engagement signals into structured insights on risk, adoption, feedback, and growth, helping teams improve retention and act earlier.
Customer Health Insights : Monitor account health, engagement gaps, product adoption, and activity patterns.
Risk & Churn Signals : Identify declining engagement, unresolved concerns, sentiment changes, and potential churn indicators.
Relationship Intelligence : Capture customer requirements, feedback, commitments, priorities, and conversation history.
Next Best Actions : Prioritize high-impact activities, recommend follow-ups, and keep success milestones moving forward.
Capture Every Conversation. Miss Nothing Important
Customer discussions often include critical information that never makes it into the ticket. The AI Meeting Intelligence Agent automatically summarizes discussions, extracts action items, identifies sentiment, and keeps support teams aligned.
Microsoft 365
Ecosystem compatibility (only where technically supported)
Microsoft Teams
Support (only where technically supported)
Microsoft 365
Ecosystem compatibility (only where technically supported)
Microsoft Teams
Support (only where technically supported)
Turn every support interaction into actionable knowledge.
Built for Business. Ready for Enterprise.
Microsoft 365
Ecosystem compatibility (only where technically supported)
Microsoft Teams
Support (only where technically supported)
Security
Enterprise grade protection for your meeting data.
Governance
Keep your data organized, compliant, and under control.
Data & Access Control
Your data stays secure with trusted access and handling protocols.
One Conversation. Powerful Insights for Every Team.
Customer Support
Capture customer issues, troubleshooting discussions, technical decisions, promised actions, and next steps.
Customer Success
Track customer priorities, feedback, commitments, concerns, and follow-up actions.
Sales
Capture customer requirements, objections, decisions, commitments, and next steps from conversations.
Project Teams
Document project decisions, blockers, responsibilities, tasks, and next steps.
Operations
Turn operational discussions into structured updates, decisions, responsibilities, and follow-up actions.
Internal Teams
Turn internal discussions into clear summaries, decisions, action items, and assigned follow-ups.
Turn Every Conversation Into
Actionable Intelligence
Reduce Manual Documentation
Spend less time writing summaries and organizing notes after meetings.
Improve Team Handoffs
Give other team members the context they need without requiring them to replay the entire conversation.
Keep Decisions Visible
Capture important decisions and outcomes instead of leaving them buried in transcripts, recordings, or chat threads.
Track Follow-Ups
Surface actions, responsibilities, and next steps so teams know what needs attention.
Build Better Conversation Context
Turn unstructured discussions into structured information that helps teams understand customer needs, internal decisions, and project requirements.
Your Next Meeting Could Do More. Ready?
Questions About AI Meeting Intelligence? Start Here
What is an AI Meeting Intelligence Agent?
An AI Meeting Intelligence Agent analyzes conversations and converts them into structured information such as summaries, key discussion points, decisions, action items, next steps, sentiment, and attendee insights.
How is meeting intelligence different from AI meeting notes?
AI meeting notes mainly document what happened during a meeting. Meeting intelligence goes further by analyzing the conversation and identifying meaningful insights such as decisions, actions, sentiment, important topics, follow-ups, and participant engagement.
What can the AI Meeting Intelligence Agent analyze?
Depending on the configured workflow, the agent can analyze supported meeting and collaboration conversations and identify summaries, key points, decisions, actions, topics, sentiment, and attendee insights.
Can meeting intelligence be used outside customer support?
Depending on the conversation and configuration, the agent can generate AI summaries, key points, decisions, follow-up actions, next steps, sentiment insights, important topics, and attendee insights.
Which meeting platforms are supported?
Yes. Meeting intelligence can be useful for customer onboarding, project discussions, internal reviews, customer success meetings, troubleshooting conversations, operations meetings, business reviews, and team collaboration.
Does the agent replace meeting transcripts?
No. The goal is to make the information inside a transcript easier to understand and use. Teams can review structured summaries, decisions, actions, sentiment, and other insights while retaining the original meeting context when needed.
Can the agent work with existing meeting and collaboration applications?
Yes, where supported. Meeting Intelligence can be integrated with supported meeting and collaboration platforms so generated insights can become part of existing business workflows. Available options depend on the platform and organization configuration.
