AI Knowledgebase Agent

Your Visitors Have Questions. Your Knowledge Base Finally Answers Back

Your help articles, FAQs, product guides and policies already hold the answers. They’re just hard to find. The AI Knowledgebase Agent sits right on your website or custom tool, answers questions in plain language, and shows exactly where every answer came from.

Instant answers with source citations

Embeds on any website, portal or custom tool

Trained on your own docs, pages, and FAQs

Flags outdated and missing content

knowledgebase agent

Trusted by 12,100+ deployments from 172 countries

SOC
SOC 2
ISO
Microsoft
Best ROI
Momentum
Best SUpport
Microsoft Azure
Great Place to Work

Meet the AI Knowledgebase Agent

Knows Every Page. Answers Every Question.

Cites the exact article, page, or section behind every answer

Learns from your help center, website pages, PDFs, FAQs & product docs

Embeds on any website, customer portal, intranet or custom-built tool

Spots conflicting & outdated content early

Tracks what people ask and can’t find, so you know what to write next

AI-Powered Knowledge Intelligence

Instant Conversational Answers

People ask the way they’d ask a person. They get a clear, direct answer in seconds, not a list of links to dig through.

Source-Backed Responses

Every answer links back to its source article or page, so users can verify, trust, and read deeper.

Embed Anywhere

Add the agent to your website, help center, customer portal, or custom web tool with a simple embed. It fits your brand, not the other way around.

Content Freshness Alerts

Spot pages that are outdated, contradictory, or duplicated. Content owners get notified before wrong answers spread.

Knowledge Gap Detection

See the questions your content can’t answer yet. Turn real visitor demand into your content roadmap.

Auto-Drafted Articles

Turn repeated questions and expert replies into draft knowledge articles, ready for review and publishing.

Every Question Matters. So Does Every Answer.

Replace the “search, click, give up, contact support” loop with one trusted place to ask and get answers, right on the page people are already on.

Traditional Knowledge Base

Keyword Search
Outdated Pages
Raise a Ticket

AI Knowledgebase Agent

Unified Knowledge
Ask in Plain Language
Verified Answers
Continuous Improvement

From Conversation to Action in Four Simple Steps

Feed It the Knowledge You Already Have

No rewriting. Add your help articles, website pages, PDFs, and FAQs, and the agent learns them.

Upload documents or add page URLs in minutes – No technical setup

Recognizes the latest version of every page, so answers stay current

Maps related topics for fuller, connected answers

Auto-refreshes as content changes, with no retraining

Put the Agent Where Questions Happen

Drop it onto any website, help center, portal, or custom tool your users already visit.

A simple embed for any website or web app, live in minutes

Match your brand colors, tone, and greeting

Choose the knowledge each placement can use

Run separate agents for each site or audience

Deliver the Right Answer, Right on the Page

Visitors and users get answers without leaving the page they’re on.

Natural-language answers in just seconds

A clear source link with every response

Handles follow-ups naturally in context

Smoothly hands off to a human with full context

Get Smarter With Every Question

Every question tells you something about your content.

Surfaces top and unanswered user questions

Proactively flags pages before they go outdated

Suggests new articles from real user demand

Shows clear insights by site, page, and topic

Turn Every Visitor Question Into a Confident Next Step

Answer Faster

No more digging through menus and help pages. Visitors get the answer in seconds and keep moving.

Deflect Repeat Tickets

The "how do I…" questions get answered on the spot, so your support team focuses on issues that need a human.

Convert More Visitors

Prospects get product, pricing, and feature answers while they're still on the page, before they leave to compare.

Keep Answers Trustworthy

Outdated and conflicting content gets caught early, so every website and tool gives the same, current answer.

Works Wherever Your Users Ask Questions

Bring meeting intelligence into the collaboration environments where your conversations already happen.

Company Website
Help Center
Customer Portal
Custom Web Tools

Capture Every Conversation. Miss Nothing Important

Customer discussions often include critical information that never makes it into the ticket. The AI Meeting Intelligence Agent automatically summarizes discussions, extracts action items, identifies sentiment, and keeps support teams aligned.

Microsoft 365

Ecosystem compatibility (only where technically supported)

Microsoft Teams

Support (only where technically supported)

Microsoft 365

Ecosystem compatibility (only where technically supported)

Microsoft Teams

Support (only where technically supported)

Turn every support interaction into actionable knowledge.

Built for Business. Ready for Enterprise.

Any Website

Embed on public sites, help centers, and portals, with a look that matches your brand.

Custom Tools

Add the agent to internal apps, dashboards, and custom-built web tools.

Security

Enterprise-grade protection for your content and every conversation.

Governance

Control which content the agent uses, who owns it, and how answers are reviewed.

Data & Access Control

Decide which knowledge each website or tool can use, so public visitors never see internal content.

One Knowledge Base. The Right Answer for Every Team.

Customer Support

Deflect repeat questions on your website and help center, and give agents instant answers during live chats.

Product Teams

See what users ask about each feature, and find where docs or the product itself cause confusion.

Marketing & Web Teams

Turn website visitors' questions into answers that keep them on the page and moving toward sign-up.

Sales Teams

Answer prospect questions on pricing, specs, and use cases right on your site, even after hours.

Customer Success

Help customers self-serve in your portal, so onboarding and adoption happen faster.

Operations & Internal Tools

Put SOPs and process answers inside the internal tools and dashboards your team uses daily.

Leverage Every Question to Build
Smarter Content

See What People Are Asking

Track top questions by website, page, and topic to understand what your users actually need.

Find Knowledge Gaps

Spot questions with no good answer, and know exactly which content to create next.

Measure Answer Quality

Review feedback ratings and resolution rates to see which answers help and which need work.

Spot Outdated Content

Get alerts when heavily used pages haven't been reviewed or conflict with newer versions.

Compare Every Placement

See how the agent performs on each website, portal, and custom tool side by side.

Prove the Impact

Show questions answered, tickets deflected, and time saved in one view.

Your Next Answer Is One Question Away

Bring your toughest "where do I find…" question. Watch the AI Knowledgebase Agent find it, explain it, and show you the source, live.

Questions About AI Meeting Intelligence? Start Here

How is this different from a regular website search bar?

Search returns a list of pages and leaves the reading to your visitors. The agent reads those pages for them and gives one direct answer, with the source it came from.

Yes. Embed it on your website, help center, customer portal, and custom web tools, each with its own look and its own knowledge sources.

No. The agent learns from the articles, pages, PDFs, and FAQs you already have.

It says so instead of guessing. The question is logged as a knowledge gap and can be handed to your team.

It refreshes as your content changes and flags pages that are outdated, duplicated, or conflicting.

No. You choose which knowledge each website or tool can use, so internal content stays internal.

Try It Free, No Obligation
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"Outstanding product that combines ease of use, robust security, and cut Expenses."
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