Protection
Stronger Protection
With Microsoft 365 data protection and Microsoft 365 government security tools, cities can keep sensitive information safe while staying confident and prepared. A clear, simple view of alerts, access activity and system health helps teams act fast, prevent risks before they grow.
Data Security & Protection You Can Trust
Keep your city’s information safe with powerful tools from Microsoft 365 data protection, Office 365 data protection and Azure Cloud App Security. These trusted technologies help protect sensitive files, stop threats early and keep your systems strong so residents know their data is safe.

Protecting Personal Data
With layers of Microsoft 365 security and Microsoft 365 government compliance, your city can protect personal information while meeting strict privacy laws. This creates confidence for both staff and the community.

Microsoft Integration That Works
Built to work smoothly with Microsoft SharePoint and the full Microsoft 365 environment, Civic 365 delivers dependable protection, secure storage and simple compliance.

Role-Based Access Control
Give the right people the right access. Role-based permissions ensure only approved staff can view or change sensitive data, keeping your information safe, organized and fully protected.
Keep Your City’s Data Safe With Trusted Protection Tools
A strong protection system brings together Microsoft 365 data protection, Office 365 data protection, Azure Cloud App Security to keep every file, request and record secure. City teams get a clear view of security activity, follow strict Microsoft 365 government standards and show residents that their personal information truly matters.
Protecting Personal Data
With powerful layers of Microsoft 365 security and government-level compliance, cities can protect personal data from risks and meet strict privacy laws. This builds trust, reduces fear, helps residents feel confident their information is handled with care.
Microsoft Integration That Works
Designed to work smoothly with Microsoft SharePoint and the full Microsoft 365 ecosystem, Civic 365 gives cities secure storage, dependable protection, simple compliance, without adding extra stress on staff. Everything stays connected, organized and easy to manage.
Role-Based Access Control
Only the right people get access. With role-based permissions, sensitive data stays protected, organized and secure. Teams feel supported, leaders feel in control, the community knows their information is safe every step of the way.
Where Data Protection Makes the Biggest Impact
Strong data protection helps cities keep information safe, follow the rules and earn the trust of residents. With secure tools built into Microsoft, teams can work confidently knowing personal data stays private and protected.

Safeguarding Personal Information
Your city’s information stays safe with built-in Microsoft 365 security, Office 365 data protection and Microsoft 365 government standards. These layers of protection guard personal data from threats and help you follow strict privacy laws.

Integrated Microsoft Tools
Civic 365 fits naturally into your existing tools, including Microsoft SharePoint and the full Microsoft 365 suite. You get secure storage, simple compliance, strong protection without extra work.

Secure Team Permissions
The right people see the right information. With role-based permissions supported by Azure Cloud App Security, sensitive data stays protected and well-organized. Cities reduce errors, prevent unauthorized access, keep community information secure every step of the way.
Protect Data Now, Gain Confidence Tomorrow
Frequently Asked Questions
An AI helpdesk is an intelligent support system that uses artificial intelligence to automate ticket management, routing, and response generation within platforms like Microsoft Teams. It automatically routes tickets to the right agents, prioritizes requests based on urgency, suggests responses, and learns from past interactions to improve resolution times while keeping human agents in control to review and edit AI-generated actions.
Civic 365 integrates smoothly with Microsoft SharePoint, the full Microsoft 365 suite, giving cities secure storage, simple compliance and strong protection, all without extra steps or added stress for staff.
With layers of Microsoft 365 security, Office 365 data protection, Microsoft 365 government compliance, cities can secure personal data, meet privacy standards and build trust with the community.
Role-based access ensures only the right people can view or edit sensitive information. Supported by Azure Cloud App Security, it keeps city data safe, reduces mistakes and prevents unauthorized access, giving teams confidence in their work.
By combining Microsoft 365 security, Office 365 protection, real-time monitoring, city staff get clear views of alerts, activity and system health. This helps teams act fast, prevent risks, and focus on serving residents without worrying about data safety.






















