How Time Off Manager 365’s Employee Dashboard Helped a Mid-Sized Tech Firm Cut Leave-Related Queries

Case Studies

Spotlight

Managing time-off requests across a fast-growing tech company was getting out of hand. Employees constantly contacted HR for leave balances, policy clarifications, and approval status updates. With Time Off Manager 365, the company empowered staff with a self-service dashboard—reducing dependency on HR, improving transparency, and cutting back on back-and-forth emails. 

Highlights

Fewer Leave-Related Queries

Faster Approvals

Improved Employee Experience

The Challenge: HR Overload from Leave-Related Requests

  • Too Many Routine Queries
    Employees regularly emailed or messaged HR asking for their leave balances, policy details, or approval status. These repetitive tasks consumed a large portion of the HR team’s time, reducing their focus on strategic responsibilities.
  • Lack of Visibility for Employees
    There was no centralized platform where employees could view or manage their time off. This led to miscommunication, duplicate requests, and missed approvals—often causing internal delays and friction between teams.
  • Manual Approval Chaos
    Without a streamlined system, managers handled approvals through email threads or offline spreadsheets. This resulted in missed leave conflicts, poor record-keeping, and frustration from both sides.

How Time Off Manager 365’s Employee Dashboard Transformed Leave Management

  • Transparent Leave Balances at a Glance
    Every employee now has a personal dashboard where they can view their leave history, balances, upcoming holidays, and past requests—all in one place. This reduced unnecessary HR queries by over half within just weeks.
  • Self-Service Leave Requests
    Employees submit time-off requests directly through their dashboard, selecting leave types and preferred dates. The system automatically routes them to the right approver, removing email chains and reducing processing time.
  • Calendar Integration & Conflict Alerts
    Team calendars are visible, so employees can see who’s already on leave before making a request. Managers are alerted to potential overlaps, allowing for better planning and fewer disruptions.
  • Real-Time Approval Tracking
    Once a request is submitted, both employee and manager can track the approval status in real time—cutting down follow-up emails and ensuring nothing falls through the cracks.

Quantified Results

  • 65% Fewer Leave-Related Queries 
    Self-service tools drastically reduced routine requests to HR.
  • Faster Approvals
    (from 2 days to 1)
    Automation and dashboard visibility sped up manager decisions.
  • Improved Employee Experience 
    Feedback from team surveys highlighted smoother leave planning and reduced confusion. 
Industry

Consulting and IT Services

Location

USA, Texas

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