How Contract Compliance Tracking Helped Legal Operations

Spotlight

A mid-sized U.S. law firm managing high volumes of corporate contracts faced pressure to stay compliant with every clause and deadline. Manual tracking led to missed renewals, delayed notices, and incomplete documentation. Operating reactively, compliance risks grew—until the firm adopted contract compliance tracking to not just fix problems but prevent them. The system enabled active monitoring, early alerts, and clear documentation. Compliance became more efficient, ensuring timely obligations and reducing legal risks.

Highlights

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Faster Contract Obligation Responses.

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Reduction in Missed Deadlines.

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Better Audit Readiness and Documentation

Customer’s Speak

John D. Harris

Senior Legal Counsel

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We didn’t just need a tool to store contracts we needed something that could track compliance in real-time. Now, we can easily monitor every obligation and deadline, ensuring nothing falls through the cracks. The confidence that comes with knowing we’re always in compliance has made a significant impact on how we work.

Challenges Faced Before Implementing CLM 365

Before adopting a contract compliance tracking, the legal team dealt with a series of ongoing issues that slowed down their operations and increased risk.

Missed Deadlines and Renewal Dates
The team relied heavily on calendar reminders and manual notes to keep up with contract milestones. This approach was not reliable deadlines for renewals, termination windows, and deliverables would sometimes pass unnoticed. These delays not only caused operational friction but also raised concerns about breach of contract and reputational impact.
Lack of Real-Time Visibility
With contracts stored across various platforms shared drives, inboxes, and desktop folders the team had no single source of truth. Tracking which commitments were active, fulfilled, or overdue became a time-consuming task. Without clear visibility, the firm could confidently say if they were in full compliance at any given time.
High Risk of Manual Tracking Errors
They company was handling obligation spreadsheets, often updated by multiple team members. Over time, this method became unreliable. Information would go missing, entries would conflict, and errors weren’t caught until much later usually when something had already gone wrong.
Reactive Compliance Management
Because tracking was inconsistent, most issues were dealt with after they occurred. The team was constantly reacting investigating missed terms, responding to escalations, and rushing to meet overdue obligations. This reactive mode drained resources and left little time for strategic work.
Inconsistent Tracking of Compliance Clauses
One of the biggest challenges the legal team faced was maintaining consistency in how compliance-related clauses were tracked across contracts. While some agreements had strict regulatory terms or industry-specific requirements, there was no reliable system to monitor if those clauses were being followed. This inconsistency often led to uncertainty the team could not always confirm whether they were fully aligned with what each contract required.

How We Solved It – The Solution

The law firm was facing several challenge that resulted in compliance issues, renewals and managing deadlines. After implementing CLM 365, the brand has solved multiple roadblocks in their legal operations.

Automated Alerts for Deadlines
The contract compliance tracking provided automated alerts for key deadlines such as renewal dates, compliance filings, and other important milestones. This feature ensured that the legal team was notified in advance, preventing missed deadlines and the associated risks of penalties or non-compliance.
Audit Trail for Transparency
It provided an audit trail for every contract, tracking every change or update made. This feature helped ensure transparency by allowing the legal team to monitor who made changes, when they were made, and why. It proved invaluable during internal audits and ensured compliance with regulatory standards.
Risk Alerts for Non-Compliance
It sent risk alerts whenever potential non-compliance was detected. Whether it was an overdue renewal, missed obligation, or expired clause, the system would notify the legal team immediately, allowing them to take prompt corrective action before the issue became a major risk.
Real-Time Updates
It allowed for real-time updates whenever changes were made to a contract. This ensured the legal team always had access to the most current version of the contract, allowing them to stay ahead of any updates and minimize the risks of missing critical compliance requirements.
Integration with Other Systems
Apart from the compliance, CLM 365 has helped the team with robust integration like MS Teams, Outlook and Azure. For Example, Outlook helped the team to create contracts at ease. These seamless integrations allowed for a smooth, efficient workflow and ensured that compliance management related to the daily operations of the firm, further boosting productivity and enhancing team collaboration.

Results & Business Impact

By using contract compliance tracking, our client saw big improvements in how they managed contracts. With less manual work and smoother workflows, we helped them work more efficiently, stay compliant, and lower legal risks. Here is it made a real difference.

41% Faster Contract Obligation Responses
The team handled the obligations faster. The system’s automatic reminders and real-time updates ensured they acted quickly, improving efficiency.
52% Fewer Missed Deadlines
The firm significantly reduced missed deadlines. Regular alerts and reminders helped the team stay on top of important dates, preventing costly mistakes and ensuring full compliance.
66% Improved Audit Readiness
It enhanced audit readiness by keeping detailed records of all activities, making it easier for the team to prepare for audits with accurate, up-to-date documentation.